IT Support and Managed Services
Optimize your IT operating costs and simplify management
allowing your key IT staff to focus their efforts on strategic impact activities.
Our delegated management service for your cloud infrastructure allows you to ensure high levels of continuity of IT services, mitigate information security risks, and maintain clear measurement of support and services.
How do we achieve goals together?
Selecting service options adaptable to your needs and budget.
Agreeing on high-standard service levels.
Creating monthly reports with key performance indicators.
Delivering a periodic summary of proactive recommendations.
Providing our own platform for incident reporting and attention.
Enabling redundant support teams.
Benefits
Increased confidence in the IT area.
High availability of IT services and operational continuity.
Simplified infrastructure management, thanks to our managed IT services.
Greater agility in incident response.
Tax efficiency of IT spending.
Dedicated Staff
Dedicated specialists, distinguished by a service leadership approach
You can increase your IT capacity and address specific needs with experienced consultants who will be exclusively dedicated to your requirements.
In addition to having the right technical specialization, our staff stands out for the native adoption of agile practices and a proactive approach beyond mere process compliance.
How do we achieve goals together?
Flexibilizing service options, by project or by term.
Recruiting staff subject to high profiling standards and continuous evaluation.
Offering experience backed by success stories in specialized staff assignments.
Benefits
Certainty of results when working with qualified personnel under a specialized process.
Optimize the IT workforce and focus key staff on strategic matters.
Maintain balance in the fixed payroll with business-oriented roles.
Avoid processes and costs for non-strategic direct hires.
100% tax efficiency of the service used.
Agile Cloud Dev-Sec-Ops
We integrate security validation throughout the software development lifecycle.
With our consulting solution based on a results-proven model, we evolve the Dev-Sec-Ops practice to a Cloud model, adding automation and control advantages.
We offer Agile Cloud Dev-Sec-Ops under an agile model that covers everything from procedure implementation to software coding.
How do we achieve goals together?
Flexibility in work scope and roles to cover.
Different service options: execution, mentoring, training, hybrid.
360 coverage: from CI/CD to definition of roles and responsibilities.
Management with SCRUM.
Experience backed by success stories in critical mission enterprise projects.
Benefits
Improvement in overall development operations efficiency.
Greater agility in delivery and release to production.
Early detection and mitigation of vulnerabilities during development.
Standardization of the development process, ensuring policy compliance.
High assurance of meeting business acceptance criteria.
Integration of new features with security guarantee, thanks to our managed IT services.
Managed IT Services
Optimize IT operating costs and simplify management, allowing your key IT staff to focus on high-impact strategic activities.
Our managed IT services guarantee exceptional levels of continuity of IT services, while simultaneously mitigating information security risks. In addition, we offer clear and continuous visibility of service performance and support, ensuring efficient and secure management of your technology resources.
Benefits of Managed IT Services
Cost Reduction
Managed IT services will allow you to turn your capital expenses into operating expenses, making it easier to forecast monthly spending. This not only improves financial management but also reduces the need for large infrastructure investments.
Access to Advanced Technology
By choosing Cloud Continuity as your managed IT services provider, your company gains immediate access to cutting-edge technologies and tools without the need for large initial investments. This ensures your organization remains competitive and at the forefront of its sector, leveraging the most innovative and efficient technological solutions on the market.
24/7 Support
As managed IT services providers, we offer continuous technical support, ensuring operability and problem resolution at any time. This ensures that any issues are resolved quickly, minimizing downtime.
Scalability
Our managed IT services provide unparalleled flexibility, allowing you to easily scale your services according to your business needs. Whether you need to increase or decrease resources, Cloud Continuity facilitates quick adjustment without the worry of overloading or underutilizing the underlying infrastructure.
Professional Consulting
With Cloud Continuity, you will have access to a team of IT experts with extensive knowledge and experience. Our staff provides valuable advice and guides strategic technology decisions that are crucial to your company's success. Common examples of our consulting include cloud migration, implementation of new technologies, and optimization of existing infrastructures.
Time Savings
Outsourcing IT tasks with Cloud Continuity frees up valuable time for your internal staff, allowing them to focus on more strategic and value-added projects for the business. This translates into greater operational efficiency and increased capacity to innovate and grow.
Regulatory Compliance
We ensure that your company complies with all industry regulations and standards. We ensure strict regulatory compliance, which avoids penalties and fines, and maintains the integrity and reputation of your organization in the market. Our precision in regulatory management protects your business from legal and operational risks.
Fast Access to Innovations
With the help of Cloud Continuity, your company can implement new technologies and solutions more quickly. Our agility in adopting innovations allows companies to efficiently seize market opportunities, staying competitive and adaptive in a dynamic environment.
Managed IT Services in Your Company
Managed IT services are essential to maintain operational continuity, improve security and regulatory compliance, optimize resources and processes, and provide the strategic support necessary for business growth. Investing in these services will allow your company to focus on its core business while delegating technical management to experts.
Migration Strategies to Managed IT Services
The steps to migrate from an internal infrastructure to managed services include:
Planning: Assess current and future IT needs, and develop a detailed migration plan.
Data Migration: Securely and efficiently transfer data to the new managed infrastructure.
Testing: Conduct thorough testing to ensure all systems work correctly post-migration.
Implementation Phases: Implement the new system in phases to minimize risks and operational disruptions.
Training and Continuous Support
At Cloud Continuity, we not only offer managed infrastructure, we also provide training to your employees and continuous support. Constant updating of knowledge and skills is essential to make the most of technological capabilities and maintain efficient and secure operation.
Integration with Other Business Services
Managed IT services integrate seamlessly with other business services such as finance, human resources, and sales, optimizing the efficiency and productivity of the entire organization. This integration enables smoother and more cohesive workflows, giving you the opportunity for better decision-making and greater business agility.
The Ideal Solution for Your Company
At Cloud Continuity, we are committed to providing you with managed IT services that not only optimize your operations and reduce costs, but also ensure regulatory compliance and facilitate access to advanced technologies. Our services are designed to free your internal staff from routine tasks, allowing them to focus on strategic initiatives that drive your business growth.
Don't wait any longer to transform your technology infrastructure and take your company to the next level with our managed IT services.
